Good to know
House rules
To make sure all guests feel at home, we kindly ask you to observe the following house rules. By booking, you accept these rules. If you have any questions, we are always happy to help.
1. Check-in & check-out
- Check-in: from 3:00 pm (earlier only by arrangement and subject to availability).
- Check-out: by 11:00 am.
- Please let us know your expected arrival time in good time.
2. Quiet hours
- Please observe quiet hours from 10 pm to 7 am.
- During this time, please be especially considerate of neighbours and other guests.
3. Smoking
- All apartments are non-smoking – smoking is not permitted inside.
- Smoking is allowed on the balcony or terrace; please dispose of cigarette ends properly.
4. Pets
- Unfortunately, pets are not allowed in our apartments.
5. Visitors, parties & events
- Parties, celebrations and events are not permitted in the apartments.
- The apartment may only be used by the number of guests stated in the booking. Overoccupancy is not permitted.
6. Taking care of the apartment
- Please treat the apartment and its furnishings with care.
- Please use energy and water responsibly: when leaving the apartment, close the windows and switch off lights and appliances.
- Please separate your waste according to the instructions on site.
7. Damage & liability
- If something breaks or gets damaged, please let us know straight away – most things can be sorted out easily.
- The guest is liable for damage caused intentionally or through gross negligence.
8. Keys
- Please take good care of keys and access codes and do not pass them on to third parties.
- If you lose a key, please let us know immediately.
9. Cleaning
- The final cleaning is included in the price.
- Please leave the apartment tidy and dispose of your rubbish before departure.
Thank you for observing our house rules. We wish you a pleasant stay!